Shipping Policy
A legal disclaimer
All orders are processed within 1–3 working days.
During busy periods, processing may take slightly longer, but we always keep you updated.
Made-to-order or embroidered items may require additional preparation time. Any extended timeframes will be clearly stated on the product page.
Shipping Policy - the basics
UK Shipping
• Standard Delivery: 2–5 working days
• Express Delivery: 1–2 working days
International Shipping
• Shipping times vary by location.
• Estimated delivery: 5–14 working days depending on the destination.
Please note: delivery times may be affected by customs checks or delays outside our control.
Shipping fees are calculated at checkout based on location, delivery speed, and order weight.
We occasionally offer free shipping promotions, which will be clearly advertised on our website or social platforms.
What to include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order at any time using the courier’s website.
Incorrect Addresses
Please ensure your address is entered correctly at checkout.
Jumare Collection cannot be held responsible for delays or lost parcels due to an incorrect or incomplete address provided by the customer.
International Duties & Taxes
For international orders, customs fees, VAT, or import duties may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
Lost, Delayed, or Damaged Parcels
If your parcel is delayed, damaged, or appears lost, contact us immediately at:
support@jumarecollection.com
We will contact the courier and help resolve the issue as quickly as possible.
Contact Us
For any questions regarding shipping, delivery, or your order status, our team is here to help:
Email: support@jumarecollection.com
Instagram: @jumarecollection